COOKIE POLICY

1. What are cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They allow the site to recognise your device, remember preferences, and improve your experience.
For simplicity, we also use the term “cookies” to include similar technologies such as local storage, SDKs, tracking pixels, and server-side tracking.

2. Who Sets Cookies on Shipease.com?

• First‑party cookies – set directly by Shipease (APH Services LLC).
• Third‑party cookies – set by trusted partners (e.g. Google, Meta, Microsoft, Stripe, Solid, Amplitude, Twilio) for analytics, marketing, support, and payments.

3. Why we use cookies

Strictly necessary

Purpose

Enable checkout, login session, refund claim form, cookie preferences

Legal basis (EEA / UK)

Contract; Legitimate interest

4. Cookie table (Examples)

Name

Provider

Type

Purpose

Expiry

The live cookie list may evolve. You can always view or manage it in our Cookie Preference Centre.

5. Managing your cookie choices

Preference Centre
‍Click “Cookie Settings” in our footer or visit /cookie-preferences to:
• Accept or withdraw consent by category
• Enable/disable analytics or marketing cookies
• View the full cookie list
‍
Browser controls
‍Most browsers let you block or delete cookies, block third‑party cookies, or get alerts. See the help pages of Chrome, Firefox, Safari, Edge.
‍Mobile Settings
‍iOS and Android allow you to reset or limit ad identifiers (IDFA / AAID) via:
Settings → Privacy → Advertising.

Google Analytics Opt‑out
‍You may install the GA opt-out add-on here:
‍https://tools.google.com/dlpage/gaoptout.

6. Do-Not-Track (DNT) Signals

Our website does not respond to DNT browser signals, as there is no standard. You can still manage tracking through our Preference Centre or your browser settings.

7. U.S. State Privacy Rights

Some U.S. states (e.g. California, Virginia) treat targeted advertising as “sale” or “sharing”.
‍
You may opt out at any time using our “Do Not Sell/Share My Info” link in the footer or by contacting us (see Section 9).

8. Updates to This Policy

We may update this Cookie Policy if we add new cookies, change providers, or to reflect legal changes.
‍
• Minor changes: effective immediately.
• Major changes: notified via cookie banner and updated “Last updated” date.

8. Contact

Privacy Team – APH Services LLC

‍16192 Coastal Highway, Lewes, DE 19958, USA

✉ help@shipease.com

‍📞 +44 7445 916608

This is an automated help line with general guidance. For personalised help, please email us.

Last updated: September 18, 2025

Who we are: Shipease (Cutting Star Inc.)

Address: 676 E 100 N, American Fork, UT 84003, USA

Contact: help@shipease.com • privacy@shipease.com • +1 (606) 721-1266

This Cookie Policy explains how Shipease uses cookies and similar technologies (collectively, “cookies”) on shipease.com and related pages (the “Site”). It also explains your choices, including Do Not Sell or Share My Personal Information and how we honor the Global Privacy Control (GPC) signal.

1) What are cookies?

Cookies are small files stored on your browser or device.
Pixels/Tags are code snippets that load when you visit a page or open an email.
Local storage/Session storage are browser features that keep data on your device.
SDKs are libraries used in mobile apps (mentioned here for completeness).

Cookies can be first-party (set by Shipease) or third-party (set by our service providers, analytics, or advertising partners).

2) Why we use cookies (categories)

Strictly necessary (essential)
- Required for core functionality (e.g., account login, security, load balancing, consent storage).
- These run without consent because the site won’t work without them.
Functional
- Remember preferences (e.g., language, saved state in forms).
- If disabled, some convenience features may not work.
Performance/Analytics
- Help us understand Site usage (page views, events, device types) to improve performance and UX.
- Data is aggregated where possible. You can opt out (see Section 5).
Advertising/Retargeting
- Measure campaigns, prevent duplicate ads, and show ads relevant to your interests.
- Under California law, these may be deemed a “sale” or “sharing for cross-context behavioral advertising.”
- You can opt out (see Section 5).

3) What gets collected via cookies?

Device/usage data: IP address, browser type, OS, pages viewed, time on page, referrers/UTM, approximate location (from IP).
Identifiers: cookie IDs, mobile ad IDs (if used), hashed account IDs (where applicable).
Event data: clicks, scrolls, conversions (e.g., trial start), error logs.

We do not use cookies to intentionally collect sensitive personal information.

4) Cookie duration

Session cookies expire when you close the browser.
Persistent cookies last from a few days to ~13 months (typical for analytics/consent).
Local storage/session storage can persist until cleared by you or by the Site.

5) Your choices

A) Manage from our Site

Use the cookie banner/Preferences link to Accept All, Reject Non-Essential, or customize categories.
You can change choices anytime via the “Cookie Settings” link in the footer (if present).

B) Do Not Sell or Share (California)

Click “Do Not Sell or Share My Personal Information” in the footer to opt out of advertising/retargeting cookies that may be considered a “sale” or “sharing.”
We honor the Global Privacy Control (GPC) signal; when detected, we treat it as an opt-out for that browser.

C) Browser & device controls

Most browsers let you block/clear cookies. Note: blocking essential cookies may break the Site.
Clearing cookies resets your preferences—please revisit your Cookie Settings afterward.

D) Platform opt-outs (ads)

You can also visit industry pages such as DAA WebChoices and NAI Opt-Out to control interest-based ads for participating companies.

6) Example cookies (illustrative)

Name (example)	Provider	Purpose	Category	Type	Duration
_shp_session	Shipease	Login/session state	Strictly necessary	1st-party	Session
cookie_consent	Shipease	Stores your consent preferences	Strictly necessary	1st-party	13 mo
_ga / _gid	Analytics SP	Usage analytics (page views, events)	Performance/Analytics	3rd-party	1–13 mo
ad_click_id	Ads partner	Campaign attribution/retargeting	Advertising	3rd-party	90 days

Note:

Cookie Settings

7) Third-party disclosures

Where feasible, we contract with service providers to use data only to deliver services to us (no combining or onward sale). If a partner cannot meet those restrictions, we treat their tags as “sale/share” and provide opt-out controls (Section 5).

8) Email pixels

Our service emails may include open/click tracking to measure deliverability and improve support communications. You can disable images in your email client or unsubscribe from marketing emails. Service/transactional emails may still be sent as needed.

9) Changes to this policy

We may update this Cookie Policy to reflect changes to cookies, partners, legal requirements, or Site features. We’ll post the new “Last updated” date at the top; material changes may be highlighted in the banner or via notice.

10) Contact

Shipease (Cutting Star Inc.)

COOKIE POLICY

1. What are cookies?

2. Who Sets Cookies on Shipease.com?

3. Why we use cookies

Category

Strictly necessary

Performance / Analytics

Functional

Marketing / Advertising

Purpose

Legal basis (EEA / UK)

4. Cookie table (Examples)

Name

kard_session

kard_cookie_consent

_ga

hjSessionUser#######

_fbp

_uetvid

stripe_sid / solid_sid

Provider

Type

Purpose

Expiry

5. Managing your cookie choices

6. Do-Not-Track (DNT) Signals

7. U.S. State Privacy Rights

8. Updates to This Policy

8. Contact

Last updated: September 18, 2025

Who we are: Shipease (Cutting Star Inc.)

Address: 676 E 100 N, American Fork, UT 84003, USA

Contact: help@shipease.com • privacy@shipease.com • +1 (606) 721-1266

1) What are cookies?

Cookies can be first-party (set by Shipease) or third-party (set by our service providers, analytics, or advertising partners).

2) Why we use cookies (categories)

3) What gets collected via cookies?

We do not use cookies to intentionally collect sensitive personal information.

4) Cookie duration

5) Your choices

A) Manage from our Site

B) Do Not Sell or Share (California)

C) Browser & device controls

D) Platform opt-outs (ads)

6) Example cookies (illustrative)

Cookie Settings

7) Third-party disclosures

Where feasible, we contract with service providers to use data only to deliver services to us (no combining or onward sale). If a partner cannot meet those restrictions, we treat their tags as “sale/share” and provide opt-out controls (Section 5).

8) Email pixels

Our service emails may include open/click tracking to measure deliverability and improve support communications. You can disable images in your email client or unsubscribe from marketing emails. Service/transactional emails may still be sent as needed.

9) Changes to this policy

We may update this Cookie Policy to reflect changes to cookies, partners, legal requirements, or Site features. We’ll post the new “Last updated” date at the top; material changes may be highlighted in the banner or via notice.

10) Contact

676 E 100 N, American Fork, UT 84003, USA

help@shipease.com • privacy@shipease.com • +1 (606) 721-1266

1. What are cookies?

3. Why we use cookies

Legal basis (EEA / UK)

4. Cookie table (Examples)

5. Managing your cookie choices

6. Do-Not-Track (DNT) Signals

7. U.S. State Privacy Rights

8. Updates to This Policy

8. Contact