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4.5 Excellent

Protect Your Packages.
Save On Shipping.

Online shopping often comes with risks: lost or stolen parcels, damaged items, or high delivery fees. With Shipease, you get peace of mind. We protect your orders and handle refund claims when things go wrong, and we refund up to $20 in shipping fees every month.

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Every 3 seconds, a parcel goes missing worldwide

Every year, millions of online shoppers deal with missing or stolen parcels. Research shows that nearly 1 in 3 Americans has experienced package theft, and the average loss per incident is around $150. Globally, billions are lost to failed deliveries, leaving customers frustrated and unprotected.

With Shipease, you don’t have to take the risk. We step in when your delivery doesn’t arrive, goes missing after drop-off, or arrives damaged. Whether it’s securing a refund, getting a replacement, or claiming back your shipping fees, we make sure you’re not left paying the price.

$204

Average cost per stolen package

25%

US adults have had a package stolen

Become a Protected Member Today

Only $29/month. Cancel anytime with one click or call.

The smart way to solve delivery problems

Save on delivery fees

Get up to $20 back each month on shipping costs, wherever you shop.

Refund & return assistance

Lost, damaged, or stuck orders? We handle claims and follow up until it’s solved.

Peace of mind for every order

From small items to valuable purchases, Shipease has you covered.

Protection from porch theft

If a package is marked as delivered but disappears, Shipease helps you secure a refund or replacement.

Faster resolution with merchants

No more endless waiting. We deal directly with merchants and carriers for you.

Clear monthly savings

Track exactly how much you save on fees and refunds, all in one place.

Start Free Trial

How shipping refunds work with Shipease

Getting money back on delivery fees is simple:
1. Shop online as usual – Buy from your favorite retailers.
2. Upload your receipt – Just send us your order confirmation showing the shipping fee.
3. Get refunded – We’ll credit you back, up to $20 per month.

No complicated steps

Works with most online stores

Fast processing once your claim is approved

With Shipease, you save money on delivery costs every single month, while we also protect your orders if something goes wrong.

How order protection works

Lost, stolen or damaged packages covered – we work with the store or carrier to get you a refund or replacement.

Up to $500 per order, $2,000 per year in coverage.

Quick claims – report issues within 10 days of delivery.

Members only – protection applies while your membership is active.

Extra guarantee – if we can’t secure a refund from the merchant or carrier, Shipease covers you directly (up to the limits above).

Certain items are excluded (e.g. cash, fresh food, jewelry over $7,500). [See full list of exclusions →]

Stay safe every time you shop online – try Shipease today.

What members say about Shipease

Our members use Shipease to get shipping fees back (up to $20/month on approved claims) and to have someone handle lost, stolen, or damaged orders. Filing a claim takes minutes, and we keep you updated until there’s a decision, no chasing support threads.

Shipease provides a membership-based assistance service; it is not an insurer and does not provide insurance. Outcomes depend on the merchant/carrier/bank. US orders only. See Terms & Conditions.

Early Access — Simple, reliable fee refunds

As part of the early access group, I tested the shipping-fee refunds for a month. I submitted three receipts and got three fees credited back without chasing retailers. Super handy, one place to upload, then done.

Date : May 21, 2025

Lost package resolved

I joined the pilot cohort before launch and had a lost-after-delivery order. Shipease handled the back-and-forth with the store and carrier and I ended up getting reimbursed. I wouldn’t have pushed it that far on my own.

Date : May 21, 2025

Multiple fees refunded fast

I was in the pre-launch group and tried the fee refunds on a few shops. Multiple shipping charges were refunded the next week, and the status updates made it easy to track.

Date : May 21, 2025

Trustscore 4.5

Got questions? We’ve got answers.

Everything you need to know about your Shipease membership.